How to fix Remote Desktop stops working in Windows 11, 10?

Last updated on September 22nd, 2025 at 5:15 pm

Windows offers an in-built feature of a remote desktop to allow a seamless connection between a remote PC and the host system. It is widely used in remote assistance and remote working. Windows 11 and 10 users often feel the need to use a remote desktop which may create issues due to different reasons. Hence, many face the issue of remote desktops stopping working.

Let us go through all the key causes of the remote desktop non-functioning in detail. We’ll then examine the top methods used to fix the remote desktop stops working problem. It is easy for beginners and professionals to use these methods independently without any external technical support.

 remote desktop working error

Top reasons: Remote Desktop Stops Working

Before jumping to the quick fixes for remote desktop issues, it is essential to go through the key reasons. Significant causes are responsible for the failed integration of the host and user system. Some of the causes in the remote desktop that may cause improper functioning are:

1. Inactive remote desktop protocol (RDP) services

The disabled Remote Desktop Protocol (RDP) services may interrupt the remote desktop and Windows 11, 10 connection. Hence, RDP services must be enabled to ensure seamless remote desktop work.

inactive remote desktop protocol services

2. Overprotective antivirus

Any third-party antivirus application package may stop the remote desktop from connecting with Windows 11 and 10. This antivirus protection may interfere with the system firewall and needs to be disabled or even uninstalled until the remote desktop starts working with the host Windows 11 and 10.

3. Firewall protection

The remote desktop may have stopped working due to Windows Firewall issues. It may have blocked the network connection between the host and the client. Hence, the firewall protection needs to be turned off to use remote desktops seamlessly on Windows 11 and 10.

Firewall protection

4. Disabled remote desktop

It may be possible that the remote desktop is disabled on the client or host computer, causing issues with remote desktop functioning. Hence, it is essential to turn the remote desktop facility on both sides- client and host.

5. The disabled remote desktop access server

The disabled remote desktop access server may cause a connection error while connecting with the remote desktop to the computer. It is because the remote computer and the host computer require proper access for a seamless connection. Hence, one of the primary reasons for remote desktop issues is the disabled remote desktop access server.

disabled remote desktop

Top fixes: remote desktop stops working

After going through the key reasons, it becomes easy to understand the solutions for handling remote desktop stops working issues. Some of the quick and effective fixes for remote desktop working are:

1. Adding the IP address of the host PC

It is easy to add the IP address of the host PC for seamless remote desktop working on Windows 11 and 10. The quick steps for the same are:

  • Go to the “File Explorer” in the bottom line and open the “C:/ Windows/ System32/ Drivers/ etc” and select the hosts. Click on the “Open with” option.
file explorer

  • Select “Notepad” and press “OK.”
  • Enter the IP address of the host computer and press the “File” or “Save” option.

alt text: saving ip address of the host computer

2. Enabling network discovery

Windows 11 and 10 may not be able to connect remotely due to network discovery issues. Hence, the steps to enable network discovery on your system are:

  • Go to “Control Panel.”
  • Select the “Network and Internet” category.

alt text: network and internet

  • Go to the “Networking and Sharing Centre” and click on the “Change advanced sharing settings.”
 Change advanced sharing settings

  • Select the “Turn on network discovery” and click “Save changes.”
turning network discovery on

3. Confirming the startup type in remote desktop services

It is essential to confirm the startup type to automatic in the remote desktop services. The quick steps for the same are:

  • Press “Win + R” and type “services. msc” to open the “Services” menu.

  • Search “Remote Desktop Services” and double-click on it.
 remote desktop services
  • Search “Startup type” and select “Automatic.” Click “OK” after it.
startup type

4. Allow Remote Desktop Protocol (RDP) through Windows Defender Firewall

The RDP enabling through Windows Defender Firewall can be achieved with the following quick steps:

  • Go to the search box and type “Windows Defender Firewall.”
  • Go to the “Allow an app or feature through Windows Firewall” and click the “Change Settings” option.
  • Go to the “Remote Desktop” option and select the “Private” option to turn it on.
 enabling rdp

5. Enabling the remote desktop

The quick steps to enable the remote desktop support on the system are:

  • Click “Windows + I” to open the system settings and locate the “Remote Desktop” option in the right pane.
Remote Desktop

alt text: remote desktop

  • Click on the “Remote Desktop” and then turn it on.

Wrapping Up:

Hence, it is easy to learn all about the non-working of the remote desktop in Windows 11 and 10. Different reasons amount to issues in the remote desktop, like disabled remote desktop access server, disabled RDP services, and disabled remote desktop. Further, the remote desktop may stop working due to overprotective antivirus or firewall protection.

So, no more issues in finding quick fixes for remote desktop issues that even beginners can handle easily. These include enabling the remote desktop, allowing RDP through Windows defender firewall, etc. Further, it is easy to check the startup type in the remote desktop services or turn on the network discovery on the systems.

While facing remote desktop stops working issue, it is easy for the users to add the host system’s IP address.

FAQs:

1. Why can’t I connect to my PC using Remote Desktop?

Remote Desktop may be disabled in system settings, or your firewall might be blocking the connection. Check if the PC is on the same network and using the correct IP address. Also, verify that Network Level Authentication is properly configured and that the user account has permission to connect.

2. How do I fix Remote Desktop after a Windows update?

Some updates can break Remote Desktop, so try uninstalling recent patches if the issue started after an update. Update your graphics and network drivers, restart Remote Desktop Services, and consider using the Microsoft Store version of the Remote Desktop app for better compatibility.

3. What advanced settings should I check if Remote Desktop still doesn’t work? Look into Group Policy settings that might block Remote Desktop, and check the registry key fDenyTSConnections to ensure it’s set to 0. You can also change the default RDP port to avoid conflicts and make sure no third-party security software is interfering with the

Author Bio:

Dinesh Lakhwani

Dinesh Lakhwani, the entrepreneurial brain behind “TechCommuters,” achieved big things in the tech world. He started the company to make smart and user-friendly tech solutions. Thanks to his sharp thinking, focus on quality and the motto of never giving up, TechCommuters became a top player in the industry. His commitment to excellence has propelled the company to a leading position in the industry.

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