As we have already stepped in the digital ecosystem, yet there are some other hidden aspects of digital transformation that we are not aware of. However, do you know about the term Digital Transformation?
I will discuss a bit here, digital transformation means the integration of digitalization that helps the organisation to evolve or advance its level into the digital economy. You can also understand this term as practising technologies to develop something that doesn’t exist previously.
Well, this is not a new concept now, every second organisation has already started to set their footprints into the digital world. This digital transformation helps the various organisations to understand technology through the eye of their business performance and customers.
Nowadays, organisations are giving tough competition to each other, no matter if they are newly established or are operational from the last few decades. Many entrepreneurs and businesses are taking shelter under the digital transformation because of their customer needs.
However, their customers are still looking for world-class services that can make them satisfy and create loyalty in them. Henceforth, to get the new frontiers it is important to digitalise what your clients or customers are looking for.
As you have already understood what is digital transformation and why it is important in your entrepreneurship or business. As we know “Customer Is A King!” and the king must be satisfied and happy, right? Keeping this in mind let’s know more about this topic.
In the present era, we hardly go anywhere without our mobile phones. I personally believe that these smartphones have changed our lives in various ways, whether it’s personal and professional. If I talk about statistics then there are almost 3.5 billion smartphone users across the globe. Interesting?
So, if you execute digitalization in your business through mobile applications, then you can reach as many customers you want. We want to embark our presence everywhere no matter whether its web or smartphone. You can’t access web applications everywhere with you but mobile can help you a lot.
Let’s find out what your smartphone can do in digital strategy!!
Yes! This is the evident highlight that smartphones are easy to access. You can stay connected with your customers, clients and even with your employee too at any time and anywhere. According to research, an average person can spend more than two hours on mobile using surfing any particular apps.
Not only this, but you can also make your ticket to the App Store or Google Play Store for your customer. This will create faith in them and their faith will be proven best for your company.
Mobile payment gateways or virtual payment have somehow replaced credit cards and cash. Various rooted companies like PayPal, Google and such have gained popularity over the past years. These companies are making sure that their apps are reliable and safe for users.
Various enterprises are already working to manage their cash flows through mobile payment. This is indeed a good method to accept real-time payment.
Mobile applications play an important role in keeping your customer attracted to certain apps. Hence it is important to offer complete user engagement service in both the ends so that your customer can understand you are privileged to have them.
This will also strengthen the relationship between brand and a customer. Don’t forget to give them one-click services.
Apart from customer service or engagement, mobile applications can also drive your clients’ attention. As we have already said above, people have a habit of checking our mobile phones every time. There are many big brands who created a mobile app just to attract customers,
If your customer is visiting your mobile app and they can surf every single option effortlessly, this is actually customer satisfaction. However, I have seen many cases where the mobile app lacks many features and at the end, the company gets disoriented by the customers.
Real-time analytics is another important factor that your customer looks for. Everyone out there wants to know how processing works and what are its factors. If you are good at providing all the details to the client or customer, you won!
Always remember these analytics have power to make or break you.
I hope you like this article and have also understood how important mobile applications are in the digital transformation. Always remember, anyone can download the app but no one knows how to utilize it until you as an organisation can’t put effort into developing a user-friendly and effective application for them.
Humans are never satisfied with what they have, due to this they always want something more and different. With that said, over the years the screen size of our smartphone has changed, yet we all look for options to increase display size, right? If you too want to increase the phone’s aspect ratio, you are […]
When you are in the middle of an important Zoom meeting with your boss or hosting a Zoom webinar for your peers—and suddenly you realize that the Zoom share screen is not working for you. This is going to be a very frustrating situation, especially when you can’t figure out the reason behind the Zoom […]
The concept of cloud computing, virtual machines is not new, yet Shell’s new entry in this market is gaining a lot of attention. Using this virtual desktop environment, driven by a cloud computer you can access data from anywhere, anytime. But what makes it different from others in the market? To know more and get […]
When you want to compress files to free up space on disk or quickly email them, WinZip is the best software to create and extract archive files—but it’s not the only solution. There are much better and powerful WinZip alternatives available that can offer more features than just file compression and decompression. On the top, […]
For a voracious reader, it is a dream come true to read anytime and anywhere. Fortunately, now with online reading apps, readers can carry their favorite books everywhere. For both Android and iOS platforms, there are numerous online book reading apps available in 2021 that allows them to read on subways, planes, or beaches. In […]
Whether you are a professional photographer or someone who likes to capture every moment of their lives, you must often end up with a full MacBook memory—resulting in low speed, performance, and several programming glitches. Now, you don’t need to invest in a new Apple laptop or expensive portable memory storage devices to address this […]
Drivers are one of the primary components to run a computer system. It acts as the bridge to create a communication between the hardware component of the system with the operating system. It is essential to regularly update drivers to improve performance, fix the bugs, and maintain the overall system stability. However, your device might […]
Usually, when you experience a beautiful family moment or a candid scene, you immediately use your iPhone to click countless photos to capture a perfect one. However, when you take multiple high-resolution shots from your fantastic iOS camera, it is going to clog your device’s memory and eventually slows down its speed. On the top, […]
Parenting is hard—and in the digital age, it’s even harder. Today, parents don’t have an option to outcast their kids from the dark and scary World Wide Web because from online studies to virtual games, children are non stop online, which means they are constantly exposed to numerous threats and vulnerabilities. Therefore, when you are […]
In today’s modern era, becoming an authentic writer is not an easy task, especially as new technology-driven tools are taking birth. Some authors simply revive an old content into a new one by using AI-driven tools like paraphrasing and article spinners. No doubt that these AI-driven tools produce quick results without wasting any time but […]