If you are short on time:
|Salesforce||Zoho CRM||HubSpot CRM|
|1. It offers multiple built-in tools to fulfill all your needs.|
2. It has an award-winning interface and offers seamless user experience.
3. It uses a pay-as-you-go model to help you save money.
4. It offers 24/7 customer support
|1. It allows you to conduct sales meetings, webinars, and presentations within the CRM.|
2. You can collaborate with your teams, answer questions, share insights, and send leads using common feeds.
3. It sends you real-time notifications to keep you updated about all important things in your business.
4. It works on conversational AI for smarter selling
|1. It offers detailed reports on productivity, sales activity, and individual performance for better insight.|
2. You can enjoy unlimited users, data and up to one million contacts with no time limit or expiration date.
3. It offers multiple free features including deal tracking, company insights, reporting dashboard, pipeline management, and more.
4. You can try its paid Sales Hub edition to explore premium CRM functionality.
|Starts from $25/user/month||Starts from $12/user/month||Free (offers Premium version too)|
As the customer interaction has changed significantly in the last decade, businesses have adopted the latest technologies to stay ahead from their competitors. With multiple customer touchpoints and numerous communication channels like email, website, phone, chatbots, and more, it becomes crucial to engage and manage customer data profoundly.
Customer relationship management software or CRM is an advanced solution that offers a single window solution for all customer interactions with your business. It encompasses and enhances all aspects of the customer interface, from sales and marketing to customer service. You can use the best CRM software to engage, interact, and build relationship with current and prospect customers.
These smart solutions help you access and manage customer data at one place. You can also use these sales CRM tools to handle multiple business requirements such as to send emails, manage client information, create sales report, track opportunities, measure performance metrics, and more.
There are a plethora of options available on the market when you search for the best CRM software that is compatible with small businesses. We have tested over 18 software solutions based on multiple factors before we have listed the best CRM software for you. The important factors based on which we have tested these software include workflow automation, reporting, customer data management, customization, ease-of-use, and third-party integration.
If the software moves and performs certain tasks automatically, it will enhance the user experience and reduces workload. For example, if a contact form on your site if filled by a customer, then you should immediately notified about that through a message or email. This should be done through a CRM software to minimize workload. It is also necessary to operate your sales & marketing tasks seamlessly.
Advanced CRM software should be easy on reporting. It should collect leads, total sales, number of outbound calls, and all other important metrics in such a way that it should be easy for you to analyze and understand it. It should allow robust reporting across a variety of data.
Customer Data Management
You are going to receive mountains of data using sales CRM software over time. Once customer data is collected, it should be easy for you to manage customer data effortlessly. It will lead to a better customer relationship and more sales.
The learning curve with the best CRM software should be small. It should support easy customization for seamless user-experience. As every business works differently, it becomes important that a CRM program should be easily customizable.
To ensure you get the most out of your CRM system, you need to ensure it has robust third-party integration. Integration with third-party apps such as email, accounting, calling, eCommerce, SMS, etc. would help you save time. It will also automate the task for seamless results.
Easy navigation and interactive UI are some of the features when it comes to ease of use. To reduce the learning curve and save time, it is important that the software you use should be easy to use. In addition to that, the best CRM software for small business should be easy to set up. It should be easy to learn the software and use it also.
Your search for best sales CRM software ends here. It includes CRM tools like Salesforce, Zoho CRM, HubSpot CRM, Zendesk Sell, SugarCRM, and more.
Salesforce takes your business to the next level. It is faster, economical, better, and easier to use. You can use this advanced CRM software to automate and streamline your business processes. You can sync your sales, marketing, and sales teams by creating infrastructure-as-a-service. You can check and organize important sales and customer data in detail. Salesforce helps you generate new clients and provide better service to existing ones.
Features of Salesforce
A 14-day free trial is available for all plans.
Build everlasting customer relationship with Zoho CRM. It is trusted by over 150,000 businesses in 180 countries to engage with customers and convert more leads. One of its amazing features allows you to conduct sales meetings and presentations from within Zoho CRM. You can organize webinars, convert sales leads, get webinars reports, and perform more tasks all within your customer relationship management software.
Features of Zoho CRM
Free version is available for home businesses.
HubSpot offers the best free CRM software for users with multiple built-in tools for everyone on your team. It is equally useful for sales people, customer service teams, marketers, operations managers, and business owners. It reduces the need to manually update reports or track other important sales metrics. It offers full visibility into your sales pipeline in real time. With a clean, visual dashboard, you check up-to-the-minute view of your entire sales pipeline.
Features of HubSpot CRM
Try this advanced sales CRM to enhance productivity, pipeline visibility, and processes for sales teams. It comes loaded with tons of useful features to deliver seamless user experience. It is simple yet powerful software that reduces the need of manual intervention when performing crucial tasks. Try Zendesk Sell to turn conversations into conversions easily. Here, you will get full access to integrated tools that provide the complete context of a customer account.
Features of Zendesk Sell
Free trial is available
Freshworks CRM ensures your team gets access to AI-based lead scoring, email, phone, activity capture, and more. You can sign up for free to check this tool working. This smart automation CRM tool was formerly known as Freshsales. The new Freshworks CRM offers a 360 view of your customer by capturing and combining customer experiences in one place. It offers various useful features built-in to ensure seamless user experience. Here, you will find sales cloud and marketing cloud solutions to fit into your various needs.
Features of Freshworks CRM
Offers free trial
The best CRM software offers multiple useful features and easy integration with other apps to deliver better results. These CRM tools reduce the need of manual intervention while collecting and managing customer data across platforms. Now that you have a list of the best CRM software for your business needs, do try any of these software solutions in 2021 and share your experience in the comments below. If you have tried some other CRM software, then share your experience using that, we might include that in the list.
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